Chris Voss – Mastercalss Teaches the Art of Negotiation
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Who exactly is Chris Voss?
This course includes a wealth of useful information. But before I get into the specifics of what you may anticipate to learn, let me tell you a little bit about your instructor, Chris Voss.
There is no doubt that Chris understands what he is doing when it comes to bargaining, especially in tight situations. He was one of the FBI’s greatest negotiators for decades. He’s dealt with a variety of crisis circumstances, including hostage and kidnapping conversations. He was a member of New York’s Joint Terrorist Task Force for almost ten years.
He now offers negotiating training through his firm, Black Swan Group. He is also an author and an adjunct professor at two American institutions.
Life is all about bargaining.
Chris begins by stating that life is a long series of agreements.
You’ve been negotiating all day. If you want someone to agree to something. You are in a negotiation if someone is attempting to get you to say yes to something.
Chris Voss – Negotiation Masterclass – Masterclass.com
As a consequence, everyone might profit from attending this workshop.
Chris begins by blowing the stereotypical view of bargaining out of the water. He demonstrates why negotiation isn’t just about fighting and getting whatever you can. It is more about teamwork. Once you understand what motivates someone, you may utilize it to your advantage. You may utilize the other party’s rules to move things ahead once you grasp what makes them tick.
How to Use Mirroring to Connect and Gather Information
Mirroring is something that many individuals are familiar with and employ in their everyday lives. It is an excellent method for gathering further information.
Chris demonstrates how to demonstrate to the other person that you have heard them but require further information. This allows you to draw them out and start building a connection with them.
Silence is also an effective tactic. It can also be employed to give the opposing side time to ponder and to draw them out.
How to Deal with Negative Emotions
This part is all about labeling and how to utilize it to alleviate some of the tension in the room. If someone you’re talking to looks to be furious, simply expressing “You seem angry” to them might help to calm them down. This has been scientifically demonstrated to be effective. Chris demonstrates how to utilize this fantastic tool in this video. He also demonstrates how to properly classify and use good feelings.
Negotiation exercises by Chris Voss
When you attend this masterclass, you will quickly understand that Chris is an excellent teacher. He emphasizes what he has just taught you every step of the way. He use repetition and gives an activity to help you practice what you’ve just learned, both of which are really successful.
Case studies and simulated negotiations by Chris Voss
Chris, like some of the other Masterclass.com expert teachers, uses case studies to explain what he is teaching. Again, this is highly powerful and one of the reasons why the course is so fantastic. The following is a synopsis of the case studies he includes:
The bank heist at Chase Manhattan
Jill Carroll’s hostage situation
The Tractor Man Dwight Watson case
These case studies are both entertaining and useful as a learning tool. Chris utilizes the original recordings in the majority of them. As a result, you can hear exactly what each side stated.
He also conducts simulated negotiations:
How to Bargain with a Teenager
Successfully negotiating with a competitor
A fake pay negotiation exercise lasting 60 seconds or she dies
A demonstration of mirroring and labeling in action
What you say is only as important as how you say it.
How you express something is vital in every negotiation.
Your inner voice is a reflection of your outside speech.
Negotiating Masterclass with Chris Voss
If you employ the improper intonation, you may appear to be calling the other person an idiot rather than asking further information. You may also use your voice to slow things down and calm the other person down.
Chris walks you through the three main voice tones and two types of inflection. An forceful tone is usually unhelpful in a negotiation. Anger always leaves a negative legacy, which is detrimental to any type of relationship.
How to Use Digital Communication to Negotiate
I wish Chris had gone into further depth on this issue. After all, we utilize digital communication more than we do spoken communication these days. However, what little he spoke about the issue was really useful.
Tips for Effective Negotiation in a Business Setting
Chris left the FBI and entered the realm of commercial negotiating, something he excels at. Unfortunately, it is not the focus of this masterclass. However, the strategies he teaches, such as mirroring and labeling, will be quite successful in certain situations. He does, however, give a few business-specific negotiation strategies.
Recognize body language and voice patterns
You must pay attention to every detail to be a great negotiator. You must concentrate and act like a sponge, soaking in information from all sources. It is critical that you pay attention to what the other person’s body language and tone of voice are saying to you.
Chris describes the 7/38/55 rule. He does this through the use of various simple instances. One of the reasons his masterclass is so amazing is because he does this throughout the course.
At this stage in the training, he also demonstrates how to get information by observing individuals on the sidelines. He also demonstrates how to set a baseline for the discussion. Knowing what someone looks like when they’re talking the truth will help you recognize when they’re lying.
How to give the impression that the other person is in charge.
Many individuals believe that being the dominating one is the only way to be a good negotiator. Bullying the opposing party into doing what you desire. In practice, this strategy is virtually always ineffective.
In a negotiation, who do you believe has greater power? Who is doing the talking? or the one who is listening? In any case, how crucial is control vs. the upper hand?
Negotiation Skills Course by Chris Voss Masterclass.com
Chris demonstrates in this session of his masterclass why respecting the other party and giving them a sense of control is really more productive.
He demonstrates how to do so by asking the appropriate questions. For example, instead of using the word why, ask what and how inquiries.
What exactly is an accusation audit?
Chris points out that unspoken bad emotions never die. They merely fester and poison the bargaining process.
He employs a technique known as an accusations audit to find any negative that the other person may be experiencing. In addition, how to bring the concerns to light and handle them. Once you’ve done that, you’ve created a more suitable environment for success.
Knowing when to say “yes” and “no”
Many individuals believe that the most crucial word in a negotiation is yes. In actuality, the answer is no. Chris discusses why this is the case and demonstrates when and how to apply it.
Giving the other person the opportunity to say no is extremely beneficial. It appears to be counter-intuitive, but it makes sense once you understand why.
Why is it important to understand the other party’s emotional motivation?
To be successful, you must be able to see things from the other party’s point of view. Chris teaches you how to understand their motivations and fears. You may, for example, point out how much money someone would lose each day if they do not cooperate with you. This is more effective than simply telling them what they will make. It’s a tiny distinction, but because you’re tapping into a fear, you may be far more powerful. You are not endangering them. Instead, you are emphasizing the possibility that they will miss out.
How to Strike a Good Deal
Chris walks you through the Ackerman method in this section of the course. A tried-and-true strategy of negotiation that is amplified by Chris’s extra suggestions. It’s a terrific illustration of how empathy can pay dividends.
Chris also discusses two intriguing methods for gathering knowledge about the other side. With this information, you may have a far clearer sense of what they are likely to accept and how they operate. This will make it much easier for you to get the desired effect.
What are black swans and how may they help you?
This was a really fascinating section of the training. There are aspects of the other side that you do not know about in every discussion, and vice versa. Things that are concealed.
Discovering them can make a significant impact later in the discussion. Chris offers an example of a case he worked on to explain how a so-called black swan assisted him in ending a 48-hour stalemate.
For whom is Chris Voss’negotiation masterclass intended?
Anyone who wants to learn how to be a better negotiator would benefit greatly from Chris Voss’s advice. What he teaches is applicable in a wide range of life circumstances. You will be able to make your voice heard in both your personal and professional life if you use the tactical techniques Chris teaches.
This is another example of a masterclass that I did not expect to be particularly beneficial to me personally, only to discover that I did learn a lot. I simply grabbed it since I have an all-access pass and could get it for free.
You receive access to all of the 80+ expert courses with the all-access pass for the same price as if you bought just two individual masterclasses. It’s a fantastic deal, and just one example of how the masterclass.com platform provides excellent value for money. You may learn more about the advantages of attending these classes by reading my entire review.
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